Privacy and Cookie Policy

This Privacy and Cookie Policy of “RAW PROJECT” complies with the EU General Data Protection Regulation (GDPR 2016/679) and applicable national legislation. It aims to inform you in a transparent manner regarding the collection, processing, and protection of your personal data, as well as the use of cookies when navigating our website www.rawproject.art.

Any updates to this policy will be posted on this page. We encourage you to review this policy periodically.

1. Data Controller

Company Name: RAW PROJECT
Address: Ptolemaion 26, Thessaloniki, Greece
Email: info@rawproject.art

2. Personal Data We Collect & Legal Basis for Processing

a) Contact Forms & Inquiries

  • Data Collected: Full name, email address, phone number, and the content of your message.
  • Purpose: To respond to your requests, questions, or customer service needs.
  • Legal Basis: Performance of pre-contractual/contractual measures or legitimate interest of RAW PROJECT (Article 6(1)(b) & (f) GDPR).

b) Email Newsletter

  • Data Collected: Email address (and optionally full name).
  • Purpose: Sending promotional and informational emails.
  • Legal Basis: Your explicit consent (Article 6(1)(a) GDPR). You may withdraw your consent at any time by clicking the "Unsubscribe" link included in every newsletter email.

c) Technical Data & Server Log Files

  • Data Collected: IP address, browser type, operating system, date and time of visit.
  • Purpose: Ensuring website security, preventing malicious activity, and maintaining technical performance.
  • Legal Basis: Legitimate interest of RAW PROJECT to maintain a secure and functional website (Article 6(1)(f) GDPR).

3. Cookie Policy & Tracking Technologies

Our website uses cookies and similar technologies to ensure functional operations, compile anonymous statistics, and deliver personalized marketing. Consent and preference management is handled using the Klaro! Consent Manager.

Cookies are categorized as follows:

  • Essential / Functional: Required for the fundamental technical operation of the site. They do not require consent.
  • Analytics (Google Analytics 4): Collect anonymous information on how visitors interact with the website. We implement Google Consent Mode v2 to ensure tracking signals are blocked or anonymized prior to explicit user consent.
  • Marketing & Advertising (Google Ads & Meta Pixel): Used to deliver ads relevant to your interests and measure campaign performance. These are activated only upon your explicit opt-in consent.
  • External Media (Google Maps & YouTube Embeds): We may feature embedded interactive maps (Google Maps) or videos (YouTube). These third-party services may log your IP address and store cookies. They are blocked automatically by Klaro! until you explicitly grant permission.

4. Data Retention Periods

  • Contact Form Data: Retained for up to 2 years after processing your request, unless ongoing contractual obligations require longer storage.
  • Newsletter Data: Retained until you withdraw your consent (unsubscribe).
  • Cookie Data: Lifespan varies per cookie (from session duration up to 2 years maximum).

5. Data Processors & Third-Party Transfers

Your data is accessible strictly to authorized RAW PROJECT personnel and trustworthy data processors acting on our behalf (e.g., hosting providers, IT maintainers). All processors are bound by strict contractual confidentiality and data security obligations.

For Google services (Analytics, Ads, Maps, YouTube) and Meta services (Facebook Pixel), data is processed by Google Ireland Limited and Meta Platforms Ireland Limited, respectively. Any international transfers outside the EEA are safeguarded by European Commission Standard Contractual Clauses (SCCs).

6. Your Data Rights

Under the GDPR, you hold the following rights regarding your personal data:

  • Right of access: To request confirmation and copies of your personal data.
  • Right to rectification: To request correction of inaccurate data.
  • Right to erasure ("Right to be forgotten").
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object: Including objecting to direct marketing processing.
  • Right to withdraw consent: At any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, contact us at info@rawproject.art. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) (www.dpa.gr).

7. Managing Your Cookie Preferences

You can update your cookie choices or revoke consent at any time by clicking the link below:

Manage Privacy Settings.